Privacy Policy

1. Information We Collect

When you submit an estimate or service inquiry through akdts.com or communicate with our dispatch, we collect information necessary to triage and perform vehicle service, including:

• Your name, company name (if commercial account), phone number, and email address.
• Vehicle data: model year, make, model, engine size, VIN (if provided), mileage, and reported mechanical symptoms.
• Breakdown location coordinates if towing coordination is requested.
• Photographs or diagnostic fault code screenshots you upload or email to us.

2. How We Use Your Information

Your data is used strictly for legitimate automotive service purposes:

• Evaluating vehicle issues and preparing accurate repair estimates.
• Contacting you via phone, SMS, or email regarding appointment availability and work approvals.
• Coordinating towing logistics with local Anchorage towing partners when requested.
• Maintaining service history logs for your vehicle or commercial fleet account.

We never sell, rent, or trade your personal or vehicle information to third-party marketing brokers.

3. Spam Protection & Security

Our forms employ Cloudflare Turnstile to prevent automated spam and DDoS attacks. Turnstile assesses non-intrusive browser telemetry without tracking your cross-site browsing behavior.

4. Contact & Data Deletion Requests

If you wish to review, update, or request deletion of your stored customer records, contact our shop office: